Frequently asked questions
Everything homeowners ask us before booking
Straight answers on cost, process, building consent, timing, materials and what is backed in writing once the job is done. If your question is not here, the packages page and our guides go into more depth, or you can just ring and ask.

Cost
What things cost and why two quotes rarely look the same.
Most Waikato bathrooms land between $18,000 and $45,000. Keeping the plumbing where it is puts you at the lower end. Removing a tub, merging a separate toilet or relocating the shower moves you into the middle. Full spec tiling, custom joinery and underfloor heating take you to the top. See our full cost guide for a complete breakdown by trade and by size.
Process
How a job actually runs from first call to handover.
You tell us about the room and roughly what you want to spend. We come and measure up for free, and talk through what is realistic in the space. You get a fixed price and a day by day schedule in writing. We run the whole job, every trade included. We hand it back with a written workmanship guarantee.
Consent and compliance
When council sign-off is needed and who handles it.
Often not. Replacing fixtures in the same position is generally exempt work under Schedule 1 of the Building Act 2004. You generally need consent once you move or add sanitary fixtures, alter drainage, or remove a wall doing structural work. We work this out at quote stage. See our full guide to building consent for the detail, and always confirm your specific situation with your council.
Timing
What controls how long you are actually without the room.
It depends on the scope, and we will not quote you a number we cannot hit. What we will do is give you a day by day schedule before we start, so you know exactly which days the trades are on site and when you get the room back. See our full timing guide for typical ranges by scope.
Materials and spec
What goes into the room and why the choice matters.
We work with a range of NZ-available tile and tapware suppliers across each package tier, chosen for durability and fit for the Waikato's water and climate conditions rather than a single house brand. We talk through specific options at the measure up.
Guarantees
What is backed in writing once the job is done.
Two things cover you. The 10-year implied warranty set out in the Building Act 2004 applies to residential building work as a matter of law. On top of that, our New Zealand Certified Builders membership means the Halo 10-Year Residential Guarantee is available, which covers defects, non-completion and loss of deposit. Specific terms are confirmed in writing at quote stage and again on handover, alongside your Code Compliance Certificate where one applies.
Get a fixed price on your bathroom
Tell us what you have got and what you want. We will come and measure up, talk through the options, and give you a fixed price in writing. No charge, no pressure.